Terms and Conditions
1. Introduction
The "FITNESSTIME Flight Offer" (the "Campaign") is promoted by Leejam Sports Company, a company existing under the laws of Saudi Arabia with commercial Registration number 101033798 ("Promoter") All bookings, customer service, and communication are provided by RIX Group AG, Diepoldsauerstr. 20, 9443 Widnau / St. Gallen, Switzerland, through its dedicated travel agent, Inspire. GBR, Victoria House, 19 to 21 Ack Lane East, Bramhall, SK7 2BE, United Kingdom ("Organizer").
These Terms and Conditions (the "Terms") govern the participation of individuals (each a “Participant”) in the promotional Campaign conducted by the Organizer. By participating in this promotion, all Participants agree to abide by these Terms.
2. Eligibility
This promotional offer is only open to individuals aged eighteen (18) or above, excluding employees and their immediate families of the Promoter, its agents, and anyone professionally connected with the promotion. Each Participant must possess a passport / ID card that is valid for at least six (6) months from the return date of any flight.
3. Qualifying Purchase
The promotional offer is valid only for Memberships distributed by the Promoter (the “Promotional Products”) and purchased from participating FitnessTime Studios and online via FitnessTime Website during the Promotion Period (“Qualifying Purchase”). The qualifying membership packages will be defined and provided in writing by Client closer to the campaign start.
4. Free Flight Offer
Subject to any other restrictions in these Terms, the Organizer will offer a Free Flight voucher (the “Voucher”) to customers who are eligible and have signed up to a new 12-month membership or renewed an existing membership during the promotion period.
a. Promotion Period: Signups or renewals must be made between the 25th of November and the 31st of December 2025 (as further amended by the Promoter)
b. Application Process: All Participants must correctly apply on the landing page FlywithFITNESSTIME.com (the “Promotion Website”) within 15 days after signup/receipt of the voucher. (“Redemption Period”).
c. Proof of Purchase: The voucher code and invoice number will serve as a unique promotion code. Participants must keep the receipt or invoice as Proof of Purchase.
d. Eligibility: Only the person that signed up to the membership, who successfully passes the verification procedure on Promotion Website can take part and become eligible for this promotion.
5. Cancellation of Free Flight Voucher
The Participant will not be entitled to claim the Voucher if the membership is cancelled /exchanged to or if no payments are made. The Participant acknowledges that any booking or free flight ticket can be cancelled at any time without liability incurred by the Organizer and the Promoter.
6. Claiming the Free Flight
a. Participants receive an email with a PDF voucher that shows the personalised voucher code from the Promoter. Within 15 days after receiving the voucher code, the Participant shall log onto the campaign website (FlywithFITNESSTIME.com), using their free flight voucher code as a login code.
b. Redemption Period: the first 15 days after the receipt of voucher.
c. Destination Selection: The Participant must select their departure airport and choose three (3) possible destination cities from the list of destinations (see point 17).
d. Travel Date Selection: The Participant must select three (3) possible travel dates (inbound and outbound), which must be in different months and thirty (30) days apart from each other. The earliest travel date is thirty (30) calendar days from the date of their application.
e. The Promoter, via the Organizer, will offer the Participant a free flight to one of the chosen destinations on any of the three travel dates provided. The Participant is not entitled to demand a particular carrier, route, or travel date.
7. Application Confirmation
After registering the application and successful validation of the code, the Participant will receive, within seven (7) days, a confirmation and opt-in email containing a link to complete the application.
8. Proof of Purchase Submission
The email sent by the Organizer to the Participant will contain a personalized link. Participants must log back on to the landing page and upload a copy of their personal free flight voucher PDF, within 48 hours of receiving the email and submits their application online. After successful validation the Participant will receive a confirmation email (within a maximum of seven (7) days) to upload their travel document information.
9. Flight Voucher Form Submission
By following the link in the email, the Participant must complete the flight voucher form and upload images or scans of their travel documents/international passport images, as well as personal details of all other passengers flying along with the Participant, within 48 hours of transmission of the email.
10. Flight Offer and Acceptance
After receiving all qualifying documents, the Participant will receive a flight offer by email within a maximum of fourteen (14) days from the Organizer.
a. Offer Details: The free flight offers will be for one of the three chosen destinations on any of the three travel dates provided. The Participant may be offered an alternative destination or travel date to the one requested.
b. Acceptance Period: Once a specific flight offer has been received, the Participant must notify the Organizer within 48 hours regarding their acceptance of the offer.
11. Issuance of Flight Ticket
Upon acceptance of the offer by the Participant, the Organizer shall issue the free flight ticket. The participants will receive their flight ticket from the Organizer latest 5 days after the acceptance.
12. Flight Availability
Availability of the flight offered is not guaranteed until the offer is booked. The offer cannot be booked if not confirmed within 48 hours.
13. Booking Finalisation
Subject to receiving confirmation from the Participant, the Organizer will contact the Participant to finalise the booking and send an e-ticket. It is the Participant’s responsibility to check the ticket details immediately and inform the Organizer within 24 hours of receipt if any details are incorrect. No cancellations or changes will be accepted thereafter. The flight ticket is not transferable.
14. Companion Passengers
The Participant may add up to three (3) companion passengers to the application and enter their personal details.
15. Companion Ticket Pricing
By accepting the flight offer, the Participant may also accept the price offer for any companion passengers included in the same application and listed in the flight offer. The Participant shall pay for the companion ticket(s) with a credit card.
16. Inclusions and Exclusions of the Free Flight
The Participant will receive a flight offer by email based on their three chosen destinations and three travel dates. The Promoter will offer to Participants, via redemption of this promotion, the Participant’s carrier base fare, taxes, passenger duty, fuel surcharges, service charges, and airport fees and taxes for a return flight in economy class. All other costs associated with the flight will be borne by the Participant and are excluded from the promotional offer, including but not limited to:
a. Any additional baggage or other charges made in connection with the flight or in addition to the fare
b. Any insurance
c. Any additional fees for card payments
d. Any fees for hotel, car hire, airport transfers, taxis, car park, seat upgrades, food and drink, visas, immigration documents, or any other additional services.
The Qualifying Participant must pay for all additional services, cancellations, or alterations via a credit card in their name.
17. Available Airports and Destinations
The following airports of departure and destinations are available:
The available destinations depend on the airport of departure; not all destinations are available from all listed points of departure. The availability of flights may be limited depending on the chosen destination or travel time. The choice of carrier is at the sole discretion of the Organizer. The Participant is not entitled to demand a particular carrier, route, or travel date.
18. Booking Availability
All flights are subject to booking availability. This promotional offer is not valid for journeys Eid, on Christmas Day and New Year’s Day. Certain periods (e.g., religious and school holidays) and specific dates may be restricted depending on the chosen destination and travel time. The availability of flights may also be restricted by special events, trade fairs, or local holidays.
19. Voucher Usage Restrictions
Vouchers cannot be used in conjunction with each other.
a. Each purchase qualifies for one free flight.
b. Each Voucher is limited to a single use.
c. No group bookings can be made using vouchers. Free flights cannot be combined.
d. Only one Voucher can be redeemed per person booking and flight.
20. Minimum and Maximum Stay
The minimum stay is three (3) calendar days. The maximum stay is thirty (30) calendar days.
All flights must be completed by 30.6.2026. All flights must be booked by the 31.01.2026.
21. Documentation Compliance
Participants acknowledge and accept that failure to comply with the provision of the documentation and information in accordance with these Terms and Conditions will result in the Participant losing the right to receive the free flight ticket without liability incurred by the Organizer and the Promoter.
22. Liability Disclaimer
The Promoter and Organizer do not accept liability for changes to flight schedules, routes, or destinations and reserve the right to use other service providers as alternatives. In the event of war, earthquake, disaster, strike or lockouts, COVID, SARS, or other epidemics or similar acts of God, or otherwise where circumstances are wholly outside the reasonable control of the Promoter, the Promoter reserves the right to withdraw this promotion without notice and without offering compensation.
23. Compensation Claims
The right of the Participant and any person traveling with the Participant to claim compensation is subject to carrier regulatory provisions. The Promoter and the Organizer are not liable for compensation related to failures by the carrier.
24. No Cash Alternative
No cash alternative will be offered in exchange for the promotional offer.
25. Non-Transferability
Codes and confirmations received during the Participant’s application process are personal and non-transferable. Bookings cannot be requested or made by third parties, and flights may not be booked by third parties using the name of the Participant.
26. Proof of Purchase Verification
The Organizer reserves the right to request proof of purchase or sales receipts from the Participant. Furthermore, the Organizer reserves the right to verify all claims and check the content of all applications and registrations to ensure compliance with these Terms and Conditions. They may refuse to award a flight or withdraw flight entitlement where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or if a Participant has gained an unfair advantage or claimed using fraudulent means.
27. Data Protection
Personal data captured during the promotion shall be processed in accordance with applicable data protection laws and regulations. The personal data shall be processed for the purpose of executing this promotion. No personal data shall be passed to third parties except where required for booking and other promotion fulfilment purposes.
28. Responsibility for Claims
The Promoter and the Organizer shall not accept any responsibility for claims that are lost, delayed, or not received by the application cut-off date. It is the Participant’s responsibility to ensure that correct details are provided for claims to be processed. The Promoter and the Organizer will not be liable for any traffic congestion or internet inaccessibility.
29. Acceptance of Terms
By participating in this promotion, the Participant shall be deemed to have accepted these Terms and Conditions, which will be shared on the website in both Arabic and English.
30. Correspondence
All written correspondence shall be sent to the addresses shown on the Promotion Website. Participants with queries or complaints about the promotion may contact the Organizer at the corresponding address, or alternatively, call by phone or email using the contact details on the Promotion Website.
